Refund Policy

Refund Policy – SANKI 

At SANKI, we want you to be completely satisfied with your purchase. However, since fashion and hygiene are our top priorities, we follow a clear and fair return and refund policy.

1. Returns and Exchanges

  • We accept returns or exchanges only if:

    • The item is unused, unworn, and unwashed, with original tags and packaging intact.

    • The return request is made within 3 days of receiving the order.

  • Exchange is subject to availability of the size or design.

  • Refunds are not provided for change of mind or size issues; however, you may request an exchange or store credit.

2. Items Not Eligible for Return

  • Sale or discounted items.

  • Accessories and undergarments.

  • Products with hygiene concerns or those showing signs of wear, damage, or alteration.

3. Return Process

  1. Contact us at sankicatalogue@gmail.com or via WhatsApp at +91 9355291212 within 3 days of delivery.

  2. Our team will verify your request and share the return instructions.

  3. Once approved, you must ship the product back to our return address at:
    📍 Fateh Nagar, Jail Road Gurudwara, Tilak Nagar, New Delhi, India.

  4. After inspection, the replacement or store credit will be processed within 5–7 business days.

4. Refunds

  • Refunds (if applicable) are issued only in case of damaged or wrong items received.

  • Refunds are processed via the original payment method within 7–10 business days after approval.

5. Late or Missing Refunds

If you haven’t received your refund after 10 days:

  • First, check your bank or payment app again.

  • Then, contact your bank or payment gateway.
    If you still haven’t received it, please email us at sankicatalogue@gmail.com.

6. Shipping Costs

  • Return shipping charges are borne by the customer unless the return is due to an error on our part (defective or wrong product shipped).

🧾 Note:
SANKI reserves the right to reject any return request that does not comply with the conditions stated above.