FAQ · QUICK ANSWERS
Everything you wanted to ask SANKI.
Visit, sizing, drops, COD, exchanges, atelier — answered by the SANKI team in Delhi. If your question isn’t here, WhatsApp us at +91 95405 41212 and we’ll answer directly.
Quick Answers
The 8 questions we’re asked most
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How do I visit the SANKI store in Janakpuri?
Our flagship is at A-3/226, Block A3, Janakpuri, New Delhi 110058. Nearest metro is Janakpuri West — a 2-minute walk. Open 11am–10pm, 7 days a week. Free street parking on A-3 block. Walk in anytime or WhatsApp +91 95405 41212 before you visit and we’ll keep your size ready. See the full Janakpuri store visit guide with metro directions, ride costs from CP / Gurgaon / Noida / South Delhi, and Friday drop-day timing. -
What sizes does SANKI carry?
All SANKI pieces use Universal Sizing. Tops fit M through 5XL (chest 40″–56″). Bottoms fit waist 28″–46″ via drawstring + elasticated waistband. One garment, seven sizes — engineered drape + tailored proportions across a wider fit window. Read the full Universal Sizing article or try pieces in person at the Janakpuri flagship. If you’re unsure, our team helps you measure before you buy. -
Is cash on delivery available on SANKI orders?
Yes, SANKI ships COD to every Indian pincode with a ₹200 advance at order (rest paid at delivery). We also accept UPI, all major debit / credit cards, and net banking. Delivery is typically 3–7 business days. The ₹200 advance protects against fake orders — see the full COD explainer including the RTO math and why it matters. -
When do new SANKI drops release?
Every Friday at 8pm IST. New drops release online at sanki.online and in-store at Janakpuri simultaneously. Every drop is a limited hand-cut batch and rarely restocks — once your size sells, that piece is usually done for the season. See the full SANKI drop calendar for a deeper look at how our Friday releases work. Follow @sanki.studio on Instagram or subscribe to the newsletter for drop reminders. -
Can I exchange a size after buying from SANKI?
Yes — free 7-day size exchange from delivery date. Email sankicatalogue@gmail.com or WhatsApp +91 95405 41212 with your order ID and the new size you need. Exchanges are only for size, not style or colour. Read the full Refund & Exchange policy for the fine print. -
Where is SANKI made?
Every SANKI piece is designed, cut, sewn, and finished in our own Delhi atelier. We’re the manufacturer — not a reseller. Small-batch production means limited quantities per drop and no leftover stock carrying across seasons. Read the 7-step production sequence from fabric to dispatch to see how a SANKI piece comes together. -
Does SANKI have parking at the Janakpuri store?
Yes, free street parking is available outside the store on A-3 block. Weekday parking is easy; on Friday evenings (drop day) parking fills up around 8pm — come earlier or use Janakpuri West metro / ride-share if you can. See the Janakpuri store visit guide for full directions. -
Can I pick up my online SANKI order from the Janakpuri store?
Yes — order online at sanki.online, then WhatsApp +91 95405 41212 with your order ID and pickup date. We’ll have it ready at the Janakpuri store within 24 hours. No pickup fee, saves the delivery wait, and you can try alternate sizes in-store if needed. This is the fastest way to get a SANKI piece if you live in Delhi NCR.