FAQ · QUICK ANSWERS

Everything you wanted to ask SANKI.

Visit, sizing, availability, payment and exchanges — answered by the SANKI team in Delhi. If your question isn’t here, WhatsApp us at +91 95405 41212 and we’ll answer directly.

Quick Answers

The 8 questions we’re asked most

  • How do I visit the SANKI store in Janakpuri?
    Our flagship is at A-3/226, Block A3, Janakpuri, New Delhi 110058. Nearest metro is Janakpuri West. Open 11am–10pm, 7 days a week. Street-parking availability can vary. WhatsApp +91 95405 41212 before visiting if you want the team to check a product or size.
  • What sizes does SANKI carry?
    SANKI tops are available across M through 5XL and applicable bottoms up to a 46-inch waist. Fit varies by garment, so check the exact measurements in the product size guide or try pieces at the Janakpuri flagship. If you’re unsure, our team can help you measure before you buy.
  • Is cash on delivery available on SANKI orders?
    Payment, COD eligibility, delivery availability and the current delivery estimate are shown during checkout for the order and pincode entered. If you need help before ordering, WhatsApp +91 95405 41212.
  • When do new SANKI drops release?
    Release and restock timing varies. Check sanki.online and follow @sanki.studio for current arrivals and availability.
  • Can I exchange a size after buying from SANKI?
    Yes — size exchanges can be requested within 7 days of delivery for unworn, unwashed items with original tags, subject to approval and availability. Exchanges are only for size, not style or colour. Returns and refunds are not offered. Email sankicatalogue@gmail.com or WhatsApp +91 95405 41212 with your order ID and the new size you need. Read the full Refund & Exchange policy for the fine print.
  • Where is SANKI made?
    SANKI pieces are designed in Delhi. Product-specific fabric, construction and country-of-origin details are shown on each product page.
  • Does SANKI have parking at the Janakpuri store?
    Street-parking availability can vary. Janakpuri West metro and ride-share are alternatives; WhatsApp the store before visiting if you need current access guidance.
  • Can I pick up my online SANKI order from the Janakpuri store?
    Store pickup is not guaranteed. Ask the team before ordering and wait for written confirmation that an order is ready before travelling to collect it.